customer service


Lucky Brand Jeans is proud to introduce Ratings and Reviews to our online store! Your feedback helps other Lucky Brand customers with their buying decisions and assists us in providing you with the best products and service possible. Whether you’ve purchased online or in store, we would love to hear from you.

Writing a review is quick and easy, just follow these simple steps:

  1. Find Your Product: Find the product you wish to review and click on the ‘Write A Review’ link
  2. Sign In: If you’re already registered with us, sign in to your account. If not, please sign up.
  3. Rate & Review: You can then rate and review your product.
Tips For Writing a Great Review
  • Use the product before reviewing it
  • Focus on the product features and be specific
  • Provide details about why you liked or disliked a product
  • Avoid…
    • Information that changes, such as price and promotion details
    • Inappropriate language and attitude
    • Information about other companies and websites
    • Personal information – we want to protect your privacy!
Review Guidelines

When writing your review, please consider the following guidelines:

  • Focus on the product and your individual experience using it
  • All submitted reviews are subject to the terms set forth in our Terms of Use
  • Reviews may take up to 72 hours to appear online
Tell Your Friends

Let all your friends know what you thought about your purchase by sharing your reviews on social media sites like Facebook and Twitter.

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