Lucky Brand is committed to making the online shopping experience available to all of our customers, including those with disabilities. We regularly monitor and improve our website, www.luckybrand.com (the “Website”) to ensure it is accessible. If you have any issues or notice any content, feature or functionality on the Website that you believe is not fully accessible, please contact our Customer Service Department here. You may also contact us at (866) 975-5825.
Please note that while we strive to provide an accessible Website, there may be content tied to third party sites such as Instagram, Facebook, Pinterest, Twitter, etc. which are not controlled by us, and as such, we may be unable to remedy an issue. Should you encounter such an issue, we encourage you to visit that third-party’s site and review their accessibility policy to learn more.
Web Accessibility Statement
General
Lucky Brand cares about all our customers and is committed to facilitating and improving the accessibility and usability of its Website, (the "Website"), ensuring that our Website services and content are accessible to persons with disabilities including, but not limited to users of screen reader technology. To accomplish this, Lucky Brand has partnered with UsableNet Inc ("UsableNet"), a leading web accessibility consultant, by implementing its technology that will enable and maintain accessibility in-line with the Web Content Accessibility Guidelines (WCAG), which also brings the Website into conformance with the Americans with Disabilities Act of 1990 in the United States, as well as similar regulations in Canada, the United Kingdom, the European Union, and elsewhere around the world.
Testing has been conducted using automated accessibility testing tools and by users of screen readers, and issues discovered have been remediated. To activate accessibility for all features and functions on the website, please use the easy to find "Enable Accessibility" link.
Disclaimer
Please be aware that our efforts to maintain accessibility and usability are ongoing with UsableNet monitoring the Website and making accessibility updates when needed. While we strive to make the Website as accessible as possible some issues may be encountered by different assistive technology as the range of assistive technology is wide and varied. We appreciate your understanding.
Contact Us
If you have specific questions or concerns about the accessibility of any web page on the Website, then please contact our Customer Service Department here. You may also contact us at (866) 975-5825. If you do encounter an accessibility issue, then please be sure to specify the web page and nature of the issue, and we will make all reasonable efforts to make that page, or the information contained therein accessible for you. Thanks for visiting.