Online purchases may be returned by mail within 60 days of the purchase date for a full refund to the original form of payment used for this purchase (including gift purchases). Online purchases can be returned in store for a refund. Exclusions Apply. Items must be unwashed and unworn, unless determined to be defective. Swimwear and undergarments can only be returned/exchanged with the price tickets attached. Refunds for returns by mail will be issued within 30 days of receiving your returned package. Store returns with a gift receipt will be refunded onto a store credit at the selling price on the gift receipt. Shipping and handling costs, gift box costs, and other charges are non-refundable.
Exceptions: Shoes and skates are online exclusive items and must be returned by mail. Purchases made in a Lucky Brand retail store location must be returned to a retail store location. All products in our "Limited Edition Capsule Collection" are Final Sale.